ADC, LLC Terms of Service

Effective Date: November 8, 2026

Terms at a Glance

Estimates: We verify your vessel’s condition before beginning work. Additional chargeable work requires your approval.
Cancellations: You may cancel or reschedule without a cancellation fee until 8:00 p.m. Pacific Time on the evening before your appointment. A flat $50 fee may apply to late cancellations or access problems.
Special-order products: Customers generally provide manufacturer-required products. If ADC purchases approved special-order products and the customer cancels, reimbursement for nonreturnable products may be required.
Weather: We reschedule without charge when weather prevents safe or satisfactory work.
Vessel movement: We do not operate, navigate, transport, or reposition vessels.
Payment: We generally invoice on the day service is completed or the following morning. Payment is due upon receipt.
Service concerns: Please notify us within 10 days of completion, subject to the additional provisions in Section 11.

1. Introduction and Acceptance

These Terms of Service (“Terms”) are an agreement between you and ADC, LLC (“ADC,” “we,” “us,” or “our”). They apply to our websites and to estimates, appointments, and services we provide.

We operate the following websites:

SeattleBoatDetailing.com
TacomaBoatDetailing.com
MobileDetail4You.com

By requesting, scheduling, approving, or receiving services from us, you agree to these Terms, to the extent permitted by applicable law.

Our estimates and approval requests may include a link to these Terms. Our Privacy Statement and AI Disclosure & Image Usage Policy explain how we handle information and use artificial intelligence tools.

You must be at least 18 years old and must own the vessel or vehicle, or be legally authorized by its owner, to arrange services.

2. Services Provided

We provide professional mobile detailing and related surface-care services for boats and other vessels, as well as RVs, automobiles, fleet vehicles, and overspray removal.

Depending on the service, work may include exterior detailing, oxidation removal, surface restoration, protective coatings, interior detailing, and pre-sale preparation.

In these Terms, “vessel” includes any boat, RV, or vehicle we service, unless the context requires otherwise.

We work at approved marinas, boatyards, boathouses, waterfront properties, storage facilities, and other suitable locations.

We do not provide vessel surveys, mechanical or structural repairs, navigation services, or aircraft detailing.

The services we perform are those included in your approved estimate, together with any changes you subsequently authorize.

3. Estimates, Pricing, and Service Authorization

All services are provided by estimate.

Pricing depends on the type of service and your vessel’s year, make, model, size, condition, and accessibility.

An estimate may be based on information or photographs you provide. Actual conditions may differ.

When we arrive, we inspect your vessel before beginning work. If its condition, size, or circumstances differ from what was described or shown, we may revise the price.

Reasons may include, but are not limited to:

Heavy oxidation, mildew, or staining, including tree sap and berry stains.
Bird, spider, or other animal damage or infestation.
Ash, soot, or debris from fires, storms, or other environmental events.
Vandalism, vomit, or other biohazards.
A vessel larger than originally stated.
Other conditions requiring additional time, labor, or materials beyond the original estimate.

We will not begin work at a revised price or perform additional chargeable work without your approval.

You may approve changes by email, text message, or another method we mutually accept.

If you or your representative are unavailable to approve a revised price, we may reschedule the service.

Please review the proposed scope of work and ask questions before approving.

We are not obligated to perform work outside the approved scope.

4. Service Area and Travel Charges

Our standard service area includes Seattle, Des Moines, Tacoma, Gig Harbor, Poulsbo, Lake Washington, Lake Union, and surrounding areas.

Service outside this area may be available for an additional travel fee, which we will disclose before you confirm your appointment.

We may decline service at locations that are inaccessible, unsafe, or otherwise unsuitable for the requested work.

5. Scheduling, Cancellations, and Delays

Deadlines

When scheduling, we may ask whether you have a deadline, such as a brokerage listing, showing, sale, or planned departure.

We will make reasonable efforts to meet your deadline, but we cannot guarantee a start or completion date unless we agree to one in writing.

If you need your vessel ready for a trip or event, we strongly recommend scheduling at least two weeks in advance.

Rescheduling Allowance

Mobile detailing depends on weather, facility restrictions, and other circumstances beyond our control.

Please allow up to 14 calendar days of scheduling flexibility if an appointment must be postponed because of unforeseen circumstances.

This allowance addresses unexpected scheduling delays. It is not the normal time required to complete a service.

We will notify you of scheduling changes as soon as reasonably possible and work with you to arrange a new appointment.

Extraordinary Circumstances

If a natural disaster, severe weather event, government restriction, marina closure, or other extraordinary event prevents service within the rescheduling allowance, we will contact you to discuss rescheduling or cancellation.

Neither party is required to hold an appointment indefinitely.

We will refund any payment received for services not performed, except for separately approved, nonrecoverable special-order product costs when applicable under these Terms.

Cancellations and No-Access Fees

Each appointment involves scheduling, preparation, travel time, and fuel expenses.

Customer Cancellations or Rescheduling

You may cancel or reschedule your appointment without a cancellation fee by contacting us no later than 8:00 p.m. Pacific Time on the evening before your scheduled appointment.

If you cancel or reschedule after this deadline, a flat $50 cancellation fee may apply.

Access Problems

You are responsible for making reasonable arrangements for us to access your vessel or property.

If we arrive and cannot access your vessel, we will attempt to contact you and resolve the issue.

If access cannot be arranged within 30 minutes, a $50 no-access fee may apply.

We recognize that access problems sometimes occur despite a customer’s reasonable efforts to obtain permission. We will consider the circumstances before assessing a fee.

No Duplicate Fees

Only one $50 cancellation or no-access fee may be charged for the same scheduled appointment.

Special-Order Products

Customers are generally responsible for providing manufacturer-required products before their scheduled appointment.

When agreed upon in advance, ADC may purchase special-order products on the customer’s behalf.

If the customer subsequently cancels the service, the customer is responsible for the actual, documented, nonrecoverable cost of the approved products, regardless of when the cancellation occurs.

We will make reasonable efforts to return the products to the supplier for a refund before seeking reimbursement from the customer.

Special-order product reimbursement is separate from any applicable $50 late-cancellation fee.

Weather and Circumstances Beyond Our Control

There is no cancellation or rescheduling fee when weather prevents safe or satisfactory work.

Other circumstances beyond either party’s reasonable control will be evaluated individually.

Applicable cancellation or no-access fees and approved special-order product reimbursements will be billed by invoice.

Losses From Delays

To the extent permitted by applicable law, we are not responsible for lost sales, lost income, travel expenses, or other indirect losses resulting from scheduling changes or delays caused by weather, unsafe conditions, facility restrictions, or circumstances beyond our reasonable control.

6. Weather and Working Conditions

Detailing requires suitable weather and safe access.

Rain, wind, temperature, humidity, and surface moisture can affect cleaning, polishing, and the application and curing of protective coatings.

We determine whether conditions are suitable and may postpone, pause, or reschedule work when conditions could affect safety, product performance, vessel surfaces, or service quality.

When weather prevents work, we will contact you the evening before or the morning of your appointment whenever reasonably possible.

There is no charge when either party reschedules because weather prevents safe or satisfactory work.

7. Vessel Access and Movement

We do not operate, navigate, transport, launch, haul, or reposition vessels under any circumstances.

If movement is necessary, including turning a vessel so we can access both sides, you or your authorized representative must arrange it.

We may limit work to areas we can safely access.

Marina and Facility Access

You are responsible for ensuring that we have permission to access your vessel or property.

This may include:

Yacht clubs: Notifying the gate or office that we are authorized to work on your vessel.
Dry stack storage: Arranging for the facility to make your vessel available.
Storage units and yards: Obtaining permission for us to work on the premises, including access to water and electricity when needed.
Marinas: Contacting the marina office or harbormaster to arrange access to the dock, boathouse, or slip.

You are also responsible for necessary gate access, check-in procedures, and parking arrangements.

We generally confirm access with you the evening before or the morning of your appointment.

We follow applicable facility rules.

If access cannot be arranged, the no-access provisions in Section 5 may apply.

8. Your Responsibilities

Please provide accurate information about your vessel and the requested services.

Tell us about known conditions that could affect safety or results, including:

Existing damage or deterioration to gelcoat, paint, vinyl, upholstery, or other surfaces.
Loose, damaged, or deteriorating fittings, hardware, trim, or decals.
Known leaks, water intrusion, or moisture damage.
Previous repairs, coatings, or surface treatments.
Known electrical, mechanical, or other safety hazards.
Fragile interior materials or areas requiring special handling.
Facility restrictions affecting outside contractors.

You are not expected to identify hidden defects you could not reasonably know about.

Before your appointment, please remove valuables and personal belongings and clear items that obstruct the work area.

When water or electricity is needed, please arrange access unless we have agreed otherwise.

We may pause or decline service if necessary information is materially inaccurate or suitable working conditions are unavailable.

Manufacturer Requirements

Please inform us about manufacturer-required or recommended products and procedures, including requirements intended to maintain warranty coverage.

Customers are generally responsible for providing manufacturer-required products before their scheduled appointment.

When agreed upon in advance, ADC may purchase these products on the customer’s behalf and add the approved cost to the invoice.

If ADC purchases an approved special-order product and the customer subsequently cancels the service, the customer is responsible for the actual, documented, nonrecoverable cost of the product, regardless of when the cancellation occurs. This reimbursement is separate from any applicable late-cancellation fee.

We will make reasonable efforts to return the product to the supplier for a refund before seeking reimbursement from the customer.

We may decline to use a customer-provided product that we reasonably believe is unsuitable, incompatible, or unsafe.

Customers are responsible for consulting directly with their vessel or product manufacturer regarding warranty requirements, approved products, and compliance before scheduling or receiving our services.

ADC cannot guarantee continued manufacturer warranty coverage, which is determined by the manufacturer’s requirements and warranty terms.

9. Pre-Existing Conditions and Damage Found During

Service Vessels may have existing damage, deterioration, previous repairs, or hidden conditions that are not visible during an initial inspection.

Examples include:

Oxidized, chalking, or deteriorated gelcoat.
Thin, damaged, or previously repaired paint or coatings.
Existing scratches, stains, swirl marks, or discoloration.
Cracked, brittle, or deteriorating plastic, vinyl, rubber, or trim.
Loose or weakened hardware, fittings, decals, or adhesives.
Water intrusion or corrosion beneath accessible surfaces.
Previous treatments that affect cleaning, polishing, or coating results.

Some conditions become visible only after cleaning, oxidation removal, or polishing.

Before beginning, we may inspect the vessel with you, discuss visible concerns, and photograph existing conditions for our service records.

We will inform you about significant concerns discovered before or during service.

When we are uncertain how a surface will respond, we may perform a small test area to evaluate likely results.

If we decide not to proceed, or we mutually agree that meaningful improvement is unlikely, there is no charge for the visit or test area.

We may also adjust procedures with your approval, pause work, recommend a qualified specialist, or decline or discontinue work if proceeding could cause or worsen damage or create a safety concern.

If work stops after partial completion, you are responsible only for authorized work completed.

We are not responsible for pre-existing damage or deterioration that we did not cause.

If we cause damage while performing authorized services, Section 12 applies.

10. Service Results and Product Limitations

We use professional procedures and marine-safe products appropriate for the approved services.

Results depend on the age, condition, maintenance history, construction, and previous treatment of your vessel’s surfaces.

Some staining, oxidation, scratches, or deterioration cannot be fully corrected through detailing.

Severely deteriorated surfaces may require restoration or repairs beyond the approved scope.

We do not guarantee that detailing will restore a surface to new condition.

Protective coatings require appropriate preparation, application conditions, and ongoing maintenance.

Product performance and manufacturer warranties depend on the manufacturer’s specifications and terms.

Nothing in this section limits our responsibility for our own workmanship.

11. Service Quality and Customer Satisfaction

If you have a concern about the quality or completeness of our work, please notify us within 10 days after service completion.

If you were not present when service was completed, please notify us within 10 days after you first return to your vessel, and no later than 30 days after completion.

You may contact us by telephone, text, or email. Photographs are helpful when available.

We may review our service records and photographs and request a reasonable opportunity to inspect the concern.

When a service-quality concern is confirmed, we will work with you toward a fair resolution, which may include returning to correct the work.

These reporting periods are intended to help us investigate and resolve concerns promptly. They do not eliminate rights you may have under applicable law.

Damage claims are addressed in Section 12.

12. Damage, Repairs, Insurance, and Responsibility

We take reasonable care when performing services.

If you believe we damaged your vessel or other property, please notify us as soon as reasonably possible and provide any available photographs or supporting information.

Opportunity to Inspect

Please provide us with a reasonable opportunity to inspect the damage before permanent repairs are made, when circumstances allow.

We may review photographs, service records, and the affected area.

Please take reasonable steps to prevent additional damage while the matter is evaluated.

Nothing in these Terms requires you to delay emergency measures necessary to protect people or property.

Repair Estimates

We may obtain estimates from qualified independent repair providers to evaluate the extent and reasonable cost of repairs.

We are not required to accept a particular repair estimate before having a reasonable opportunity to evaluate the damage and proposed work.

Repairs

When we are responsible for damage, we may propose performing repairs ourselves if the work is within our capabilities and can be completed safely and professionally.

If you reasonably prefer an independent qualified repair provider, we will work with you toward an appropriate arrangement.

When specialized repairs are necessary, we may arrange for a qualified provider or pursue another fair resolution.

Insurance and Other Resolutions

Depending on the circumstances, resolution may involve repairs, payment to a qualified repair provider, reimbursement of an agreed reasonable repair cost, or an insurance claim.

Insurance coverage depends on the applicable policy and circumstances.

We cannot guarantee that a particular loss will be covered by insurance.

Limits of Responsibility

To the extent permitted by Washington law, we are not responsible for indirect losses, such as lost income, missed sales opportunities, or other consequential damages.

This provision does not eliminate our responsibility for damage we cause or limit rights protected by applicable law.

13. Environmental Practices and Facility Rules

We use marine-safe products and follow applicable environmental regulations and facility requirements.

These may include rules concerning wastewater, cleaning products, runoff, dust, and debris.

We take care to prevent runoff and do not intentionally discharge cleaning products or waste into the water.

Some procedures may not be available at every location.

We may modify, postpone, or decline services that cannot be performed safely or in compliance with applicable requirements.

14. Payment

We accept Visa, Mastercard, American Express, Discover, cash, checks, PayPal, Venmo, and Zelle.

Available payment methods may vary by transaction.

We generally send your invoice on the day service is completed or the following morning.

Payment is due upon receipt of the invoice.

If you mail a check, it must arrive within 10 calendar days of the invoice date.

Applicable Washington sales tax is calculated based on the location where the service is performed.

Any approved additional charges will appear on your invoice.

Card payments are processed through an emailed PayPal invoice.

We do not collect credit card numbers by telephone, email, text message, or in person at the service location.

Returned Checks

Returned checks, including checks returned for insufficient funds, may be subject to a handling fee of up to $35, as permitted by applicable law.

Payment Disputes

If you do not recognize a charge or believe an invoice contains an error, please contact us so we can review the matter and attempt to resolve it.

You retain any rights available through your payment provider and applicable law.

Third-Party Payment Arrangements

When services involve a brokerage transaction, estate, trust, insurance claim, or another third- party arrangement, payment responsibility must be established before work begins.

Unless otherwise agreed in writing, the person or entity approving the services is responsible for payment, provided they have legal authority to enter into that agreement.

Expected reimbursement from an insurer, buyer, seller, estate, or another party does not automatically delay payment to ADC.

15. Brokerage, Estate, Insurance, and Representative

Authorization We may provide estimates or services for vessels being sold, transferred, inherited, managed by an estate, or evaluated in connection with an insurance claim.

A broker’s recommendation, insurance referral, inspection, photograph review, or estimate request does not constitute authorization to perform chargeable work.

Before work begins, we may request confirmation that the person approving the work owns the vessel or has legal authority to authorize the services.

Representatives acting for an owner, estate, trust, business, or other entity are responsible for accurately representing their authority.

We may decline or postpone work when ownership, authority, access, or payment responsibility is unclear.

16. Photographs, Promotional Use, and Reviews

Service Documentation

We may request photographs of your vessel to evaluate its condition or prepare an estimate.

You may provide these photographs by email or text message.

We also photograph vessels before, during, and after services to:

Prepare estimates.
Document existing conditions.
Record completed work.
Evaluate service concerns.
Support authorized insurance documentation.
Maintain business and service records.

These photographs may show vessel names, registration numbers, marina surroundings, or other identifying details when reasonably necessary for accurate documentation.

Service photographs are retained as part of our business records in accordance with our Privacy Statement and applicable law.

Promotional Use

We use photographs of a customer’s vessel for advertising, websites, social media, or other promotional purposes only after receiving written permission from the customer or another legally authorized representative.

Permission may be provided by email, text message, or another written method.

Permission to photograph a vessel for service documentation does not constitute permission to use those photographs for promotional purposes.

Before publication, we may remove or obscure vessel names, registration numbers, slip identifiers, or other identifying details.

Withdrawal of Promotional Permission

You may withdraw previously granted permission for promotional use of your vessel’s photographs by contacting us by email or text.

Upon receiving your request, we will remove the affected photographs from websites and social media accounts under our control within 30 calendar days.

Withdrawal of promotional permission does not automatically require deletion of photographs retained for legitimate service documentation, business records, insurance matters, or other lawful purposes, subject to our Privacy Statement and applicable law.

We cannot recall materials already printed, distributed, or independently shared by others.

We do not use photographs showing identifiable people, including children, for promotional purposes without appropriate written permission. For children, permission must come from a parent or legal guardian.

Reviews and Testimonials

We welcome honest customer reviews, whether positive or negative.

Reviews are voluntary.

We do not pay customers for reviews, offer monetary incentives in exchange for favorable reviews, or ask customers to remove negative reviews.

Reviews posted on independent platforms are subject to those platforms’ policies.

With appropriate written permission, we may feature a customer’s testimonial on our websites or in advertising.

When displaying a testimonial, we will preserve its meaning and avoid misleading edits.

We may identify the customer by first name and city when authorized.

17. Email, Telephone, and Text Communications

We may communicate with you by telephone, email, or text message regarding estimates, appointments, approved services, scheduling changes, service updates, invoices, and other matters related to your inquiry or our business relationship.

When you provide your contact information, we may use it to respond to your inquiry and communicate about services you request or receive, as permitted by applicable law.

Promotional text messages are sent only when we have obtained any separate consent required by applicable law.

Consent to promotional messages is not a condition of purchasing our services.

You may request that we stop promotional communications at any time.

Where applicable, marketing messages will include instructions for opting out.

For additional information about how we collect, use, and protect your contact information, please review our Privacy Statement.

18. Website Content and Community Submissions

The content on our websites, including text, graphics, photographs, illustrations, and designs, belongs to ADC or is used with permission from its owners or under applicable licenses.

You may not copy, distribute, modify, or commercially use our protected content without appropriate authorization.

Our websites may include original photographs, AI-assisted edits, fully AI-generated images, and licensed stock photography.

We describe our approach to these materials in our AI Disclosure & Image Usage Policy.

Image classifications and disclosures may appear in accompanying descriptions, image information, or website metadata, as appropriate.

Community Recommendations

Our Local Boater’s Guides may allow visitors to recommend marinas, businesses, attractions, events, or other boating-related resources.

By submitting a recommendation or other content, you confirm that you have the right to share it.

You retain ownership of your original submission but grant ADC permission to review, edit, publish, and display the submitted content on our websites for purposes related to our boating resources.

Submissions are subject to manual review before publication.

We may decline, edit, or remove submissions that are inaccurate, inappropriate, promotional in a misleading manner, unrelated to the guides, or otherwise unsuitable.

Submitting a recommendation does not guarantee publication.

Website Information

We make reasonable efforts to keep website information accurate, but information may change or contain errors.

Website content is provided for general informational purposes and does not replace an individual service estimate.

Local Boater’s Guides and Navigation Information

Our Local Boater’s Guides are intended to help boaters discover destinations, facilities, and local attractions.

They are not official navigation publications and should not be relied upon as the sole source of information for safe vessel operation.

Marina availability, guest moorage, operating hours, facility rules, fees, navigation conditions, and local services may change without notice.

Boaters are responsible for independently verifying current navigation information, weather forecasts, tides, currents, water depths, restrictions, and marina or facility availability before traveling.

Consult current official charts, notices to mariners, and other appropriate navigation resources.

ADC does not operate vessels or provide navigation services.

19. Governing Law and Disputes

These Terms are governed by the laws of the State of Washington.

If you have a concern, please contact us so we can attempt to resolve it informally.

If a dispute cannot be resolved, either party may bring a claim in small claims court or another court with appropriate jurisdiction.

Nothing in these Terms requires you to waive rights that cannot legally be waived.

20. Changes to These Terms

We may update these Terms as our services, business practices, or legal requirements change.

Updated Terms will be posted on our websites with a revised effective date.

When appropriate or required by law, we may provide additional notice directly to affected customers.

Changes generally apply going forward and do not automatically alter the terms of services already approved.

21. General Provisions

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect.

If we do not enforce a provision on one occasion, that does not prevent us from enforcing it later.

These Terms, together with your approved estimate and any authorized changes, form the agreement governing our services.

If a separately negotiated written agreement conflicts with these Terms, the individually negotiated agreement controls.

Email and text messages may be used to document estimates, approvals, scheduling arrangements, and other agreements.

22. Contact Us

For questions about these Terms or our services, please contact:

ADC, LLC

SeattleBoatDetailing.com TacomaBoatDetailing.com MobileDetail4You.com

Email: mobiledetail123@gmail.com Telephone: 1-800-539-6910 Mailing Address: 1600 SW Dash Point Road Suite B, Federal Way, WA 98023